If a security guard encounters a medical emergency, what should be their first action?

In the event of a medical emergency, the foremost action a security guard should take is to call for medical assistance. This step is crucial because it ensures that trained professionals are alerted and can arrive on the scene to provide the necessary care. The role of a security guard includes ensuring safety and security, but in medical emergencies, they must rely on emergency medical technicians (EMTs) who have the expertise and equipment needed to handle such situations effectively.

By initiating a call for help, the guard can also assess the situation and provide assistance as needed while waiting for medical responders. This ensures that aid is on the way and that the guard can focus on managing the scene, providing comfort, and addressing immediate safety concerns without risking the health of the affected individual by attempting treatments they may not be fully equipped to perform or by taking actions that are inappropriate for the situation.