When should a security guard seek additional support from law enforcement?

A security guard should seek additional support from law enforcement when they encounter a potentially dangerous or complex situation that exceeds their authority or capacity to handle effectively. This is crucial because security guards are trained to manage certain situations but may not possess the legal authority or the resources necessary to address more serious incidents that could pose threats to safety or involve criminal activity.

For instance, if a security guard observes a violent altercation, a potential weapon present, or any situation that could escalate into a serious incident, calling for law enforcement ensures that trained professionals can intervene appropriately. This action helps to ensure the safety of everyone involved, including bystanders and the guard themselves.

In contrast, during routine patrols, a security guard is functioning within their expected role and is typically not in immediate need of support from the police. Minor disturbances can often be handled on-site, and requiring police involvement for every small incident could lead to unnecessary strains on law enforcement resources. Additionally, addressing only emergencies overlooks situations that may escalate into emergencies if not managed properly, which is why proactive engagement with law enforcement is essential.